Terms of Service

By downloading, installing, and using Figwork (including the Figwork Chrome Extension and web platform at figwork.ai), you agree to comply with and be bound by the following terms and conditions of use. This agreement outlines the rights and responsibilities of both Fig Work and you, the user, in relation to your use of the app. Please read these terms carefully. If you do not agree with any part of this agreement, you must not use our app. Your continued use of Figwork indicates your acceptance of these terms.

Our Services

Fig Work believes that AI-powered career development technology will fundamentally reshape the way early career professionals build skills and connect with opportunities. Our core product is the Figwork Chrome Extension, which helps users find roles and connect with the right people before applying. As you interact with our services, we will learn more about how to make this technology ever more helpful, collaborative, and effective. As part of that, you recognize that:

• We will use the content of your interactions to improve our Services. We will use the content of your interactions, profile information, task completion data, and other metadata to train our matching algorithms, improve our Services, and create new Services. Our uses of this data are detailed in our Privacy Policy.
• You must use our Services in accordance with our Acceptable Use Policy. Your access to our Services is conditioned on your agreement to use the Services in accordance with these Terms generally and our Acceptable Use policy (as detailed below in “Acceptable Use”).
• The information you receive from our Services may not be accurate. You recognize that any information you receive from our Services, including job recommendations and skill assessments, may not be perfectly accurate or otherwise completely reliable. Do not rely on this information without independent verification or consulting with a professional. Please review the “No Warranties” section below.

Registering for Our Services

You register for our Services by connecting your account and providing us with your name, email address, phone number, and other requested profile information. In doing so, you agree to:

• Provide us with complete and accurate registration information. You may not use contact information that you do not control, and you may not attempt to impersonate another person in registration.
• Opt-in to communications. By registering, you consent to receive email communications, newsletters, job opportunities, platform updates, and marketing messages from Fig Work. You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email or by contacting us at businessdevelopment@figwork.ai.
• If you are registering for our Services on behalf of an organization, you warrant that you are authorized to agree to these Terms on their behalf.
• Be responsible for the security of your account. You accept that you are solely responsible for all activities that take place through your account, and that failure to limit access to your devices or browser may permit unauthorized use by third parties.
• Our Services are not intended for minors under the age of 13. If you are under the age of 13, please do not register for our Services or send any personal information to us. If you have reason to believe that a minor under the age of 13 is using our Services, please contact us immediately at businessdevelopment@figwork.ai and we will seek to revoke access and delete any associated information as quickly as possible.

Acceptable Use

You agree that you will use our Services in accordance with the following rules, as well as any other written policies we may provide from time to time:

• Illegal Use: You must use our Services in compliance with the law. If your use of our Services is prohibited by the laws applicable to you, you are not authorized to use our Services for that purpose.
• Harmful Uses: You may not use or attempt to use our Services to generate harmful content or engage in fraudulent activity. This includes misrepresenting your qualifications, work history, or skills, or submitting false information to gain unfair advantage in the talent marketplace.
• Abusive Content: You may not use or attempt to use our Services to generate hateful or discriminatory content, sexually explicit content, descriptions of graphic violence, or other types of shocking material.
• Infringing Rights: You may not use or attempt to use our Services to infringe or violate the rights of others, including violations of the privacy of others. This includes queries to surface the personal information of individuals, including phone numbers, addresses, and other similar sensitive data.
• Security: You may not attempt to engage with our Services in an effort to disable, disrupt, or otherwise subvert the security of our Services. This includes attempts to bypass or disable any content moderation and safety measures implemented within our Services.
• Reverse Engineering: You may not use or attempt to use our Services to reverse engineer, decompile, or otherwise attempt to obtain the underlying models, algorithms, or source code of the Services. You may not engage in this or any other activities with regards to our Services to build products that may be competitive with Fig Work.
• Scraping: You may not scrape or attempt to “crawl” or “spider” any page, data, or portion of our Services, either via manual or automated means.
• Gaming the System: You may not attempt to manipulate your profile, performance metrics, skill ratings, or task completion history to gain unfair advantage in matching or recommendations.

Content

You will input text, profile information, work samples, and other forms of media (“Content”) during your use of our Services. You agree that you shall not input any Content that is not owned by you unless you have prior written consent from the relevant rightsholder of that Content. While you will own any Content, you agree to provide a royalty-free, perpetual, irrevocable, and worldwide license to Fig Work to the Content for the following limited purposes:

• Operating the Services: You grant Fig Work a license to use, reproduce, modify, or otherwise act on the Content in order to enable the provision and maintenance of the Services. This includes uses to comply with applicable laws, enable the provision of our Services across channels and platforms, ensure user safety and security, and enforce our policies.
• Improving the Services: You grant Fig Work a license to use the Content to improve our Services and develop new Services. This license shall permit uses including but not limited to analysis of user behavior to understand opportunities for new features, the use of content for algorithm training and fine-tuning, evaluating the performance of our matching systems, and providing aggregated insights to business partners.

Fig Work does not sell, rent, or lease your data to third parties, and does not transfer your personal information outside of providing core functionality. This license should be read alongside our Privacy Policy, which details how we use the Content and manage it internally. Please review it carefully.

Data Storage and Retention

Data collected through the Figwork Chrome Extension is stored locally in your browser using Chrome's storage APIs and on our cloud servers located in the United States. Data stored locally is removed when you uninstall the extension. Account and server data is retained while your account is active and deleted upon request, subject to legal obligations.

Intellectual Property

• Fig Work Intellectual Property: These Terms do not provide you with any right, title, or interest in our Services, our trademarks (including Figwork and Fig Work), or other intellectual property of Fig Work.
• Feedback: We welcome any and all feedback, ideas for improvement, product proposals, and other suggestions. However, if you provide this to us, you recognize that we may use this without restriction and without any further notice or compensation to you.
• Copyright Notices: If you believe that your copyright has been infringed by something on our Services, you can send us a DMCA compliant copyright notice by sending an email to businessdevelopment@figwork.ai. On receipt of a compliant notice, we shall work to promptly remove or disable material identified as infringing. Please include: (a) a description of the work(s) you claim have been infringed; (b) a description of the content on our Services you claim to be infringing; (c) your contact information; (d) your statement confirming good faith belief that use of the material is not authorized; and (e) your statement confirming the information is accurate and that you are authorized to act on behalf of the copyright owner.

Communications and Marketing

By using the Services and providing us with your contact information, you consent to receive communications from Fig Work via email, telephone, text message (SMS/MMS), or other electronic means for the following purposes:

• Job opportunities and task notifications
• Platform updates and new features
• Career development resources and tips
• Marketing and promotional messages
• Account security and verification
• Customer service and support

Opting Out: You may opt out of marketing communications at any time by clicking the “Unsubscribe” link in any marketing email, replying “STOP” to any text message, or contacting us at businessdevelopment@figwork.ai. Even if you opt out of marketing messages, you will still receive essential account-related communications (such as security alerts and service announcements).

Standard message and data rates from your carrier may apply to any calls or text messages. Fig Work is not liable for any delays in receipt or failures to receive communications, as delivery is subject to your carrier and device compatibility.

Limitation of Liability

UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY (WHETHER IN CONTRACT, TORT, OR OTHERWISE) SHALL FIG WORK BE LIABLE TO YOU OR ANY THIRD PARTY FOR (A) ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST OPPORTUNITIES, LOST EARNINGS, OR (B) FOR ANY DIRECT DAMAGES, COSTS, LOSSES OR LIABILITIES IN EXCESS OF THE GREATER OF (i) ONE HUNDRED ($100) U.S. DOLLARS OR (ii) THE TOTAL FEES PAID BY THE BUSINESS FOR WHICH YOU PROVIDE SERVICES TO FIG WORK IN THE SIX (6) MONTHS PRIOR TO THE EVENT GIVING RISE TO ANY CLAIM.

No Warranties

YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. FIG WORK EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

FIG WORK MAKES NO WARRANTY THAT (A) THE SERVICES WILL MEET YOUR REQUIREMENTS OR RESULT IN JOB PLACEMENT; (B) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) THE MATCHING RECOMMENDATIONS OR SKILL ASSESSMENTS WILL BE ACCURATE OR RELIABLE; OR (D) THE QUALITY OF ANY OPPORTUNITIES, JOBS, OR TASKS OBTAINED THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS. FIG WORK PROVIDES A PLATFORM FOR INTRODUCTIONS AND DOES NOT INDEPENDENTLY VERIFY THE PHYSICAL LOCATIONS, FINANCIAL STABILITY, OR LEGAL STANDING OF ANY BUSINESS USING THE SERVICE.

Non-Circumvention & Placement Fees

You agree to use the Service as your exclusive method to communicate, engage, and apply for positions with any business first introduced to you through the Service. For a period of twelve (12) months following the date of the initial introduction on the Service (the “Exclusivity Period”), you shall not, directly or indirectly, solicit, hire, or enter into any employment or independent contractor relationship with such business outside of the Service without the prior written consent of Fig Work.

If you circumvent the Service during the Exclusivity Period, you agree to pay Fig Work a Placement Fee as liquidated damages. This fee shall be equal to $X,000 OR 20% of your first-year total compensation, whichever is greater. You agree to notify Fig Work immediately if another party suggests making or receiving payments outside of the Service.

Third Party Services and Websites

The Services may provide links or access to third-party services, sites, technology, and resources (“Third-Party Services”). Fig Work has no control over and is not responsible for such Third-Party Services, including for the accuracy, availability, or reliability of information shared by or available through them. We encourage you to review the privacy policies of third parties prior to using such services. Any dealings you have with third parties while using the Service are between you and the third party. Fig Work will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any Third-Party Services.

Terminating Your Account

Fig Work is free to terminate or suspend access to your use of our Services at any time and for any reason at our discretion. Reasons for termination may include violation of these Terms, fraudulent activity, user safety concerns, legal compliance, or to protect the rights or property of Fig Work or our business partners.

You may request deletion of your account by contacting businessdevelopment@figwork.ai. For security and privacy reasons, we may request information to verify your identity in order to process these requests. Provisions of these Terms pertaining to indemnification, limitations of liability, intellectual property, dispute and arbitration, and any other terms that by their nature should survive termination, shall survive.

Changes to the Services and These Terms

The talent marketplace and career development technology space is fast-moving, and Fig Work is continually working to make our Services better. Our Services can and will change over time. Fig Work may augment, modify, discontinue, or suspend any part of our Services at any time. We will work to provide advance notice where appropriate.

Fig Work reserves the right to amend these Terms at any time. We will provide notice by updating this page with the revised Terms and updating the effective date. Your continued use of our Services after such an amendment shall be considered acceptance of all changes. If you do not agree with the revised Terms, you must immediately cease use of our Services.

Miscellaneous Terms

• Non-Professional Advice: The career guidance, skill assessments, and job matching features provided in the Figwork application are not intended to replace professional career counseling or employment services. For personalized career advice, please consult with a licensed career counselor or employment professional.
• Disclaimer of Accuracy: The information generated by our AI systems, including job matches, skill assessments, and career recommendations, is provided ‘as is’ and without warranties of any kind. While we endeavor to ensure accuracy, we cannot guarantee the reliability or completeness of AI-generated content. Users are advised to independently verify information before making career decisions.
• No Engagement Guarantee: Fig Work does not guarantee engagement, interviews, or specific outcomes from use of our Services. Your success depends on many factors including your qualifications, effort, market conditions, and decisions made by businesses using our Service.
• Violations: Fig Work reserves the sole discretion to determine whether or not a user is in violation of any of the provisions of these Terms.
• Indemnification: To the fullest extent allowed by applicable law, you agree to indemnify and hold Fig Work, its affiliates, officers, agents, employees, and partners harmless from and against any and all claims, liabilities, damages (actual and consequential), losses and expenses (including attorneys' fees) arising from or in any way related to (a) your use of our Services (including any actions taken by a third party using your account), and (b) your violation of these Terms.
• Assignment: You may not assign or delegate any rights or obligations under these Terms. Fig Work may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of our assets, or to any affiliate or as part of a corporate reorganization.
• Choice of Law: These Terms are governed by and will be construed under applicable federal law and the laws of the State of California, without regard to the conflicts of laws provisions thereof.
• Arbitration: Any dispute arising from or relating to the subject matter of these Terms shall be finally settled by arbitration in Santa Clara County, California, in accordance with the Streamlined Arbitration Rules and Procedures of JAMS, by one commercial arbitrator with substantial experience in resolving intellectual property and commercial contract disputes.
• Jurisdiction and Venue: For all purposes of these Terms, you consent to exclusive jurisdiction and venue in the state or federal courts located in Santa Clara County, California, or the Northern District of California.
• Class Action Waiver: To the fullest extent permitted by law, you and Fig Work agree that all claims against the other can only be brought in an individual capacity, and not as a plaintiff or class member in any purported class, consolidated, or other representative proceeding.
• No Joint Venture or Beneficiaries: You hereby acknowledge and agree that you are not an employee, agent, partner, or joint venture of Fig Work, and you do not have any authority of any kind to bind us in any respect whatsoever. There are also no third-party beneficiaries intended under these Terms. Fig Work is a technology platform and not an employer, staffing agency, or labor broker.
• Waiver: The failure of either you or us to exercise, in any way, any right herein shall not be deemed a waiver of any further rights hereunder.
• Notices: Notices under these Terms shall be provided to you under the information provided to Fig Work when you registered your account. Notices to Fig Work may be provided by sending a message to businessdevelopment@figwork.ai or by phone at 858-955-8882.
• Severability: If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated, to the minimum extent necessary, so that these Terms shall otherwise remain in full force and effect and enforceable.
• Entire Agreement: You agree that these Terms are the complete and exclusive statement of mutual understanding between you and us, and that it supersedes and cancels all previous written and oral agreements, communications and other understandings relating to the subject matter of these Terms.